Scanning for viruses
with Norton Antivirus
(NAV)
Learning the proper method
to scan your computer
is important. If viruses
are detected, all of them
shall be removed, else
reinfection may occur.
NAV is easy to use and
is preferred by most consumers.
However I found that it
is taking too much of
my system resources and
slow down my PC from starting
up.
(Step 1)
Run LiveUpdate from the
main screen of NAV. If
your subscription is expired,
please consider to renew
it. Without updating the
virus definitions, NAV
will not be able to protect
your system fully.
(Step 2)
Turn off System Restore
if you are using Windows
XP. Search for the System
Restore tab in the "My
Computer" Properties
dialog.
(Step 3)
To speed up the scanning
process, empty your recycle
bin. Delete all temp files
with extension tmp. Empty
your Internet Explorer's
temporary internet files.
Shut down the PC
(Step 4)
Press F8 during system
startup, just after BIOS
screen. Boot to Safe Mode
using account Administrator.
(Step 5)
In safe mode, open NAV.
Click Full System Scan
If virus is found, let
NAV repairs it. If cannot
repair, just delete it.
Most viruses don't contain
important data. If NAV
cannot delete it for some
reason, note the filename
and search for it later.
You have to manually delete
it.
(Step 6)
After NAV completed its
scan. It will list out
the infected fles and
the virus name.
Symantec’s Security
Response page
http://www.symantec.com/avcenter/
Find the appropriate
removal tool for any virus
identified.
http://www.symantec.com/avcenter/tools.list.html
Viruses have become increasingly
complex and infections
involve more system elements
than ever before. Hence
by running NAV alone is
not enough. You must use
the provided removal tools
to completely kill the
viruses.
Whenever virus is found
in the removal tool, you
must rescan your PC again
with the removal tool.
Continue scanning until
no more virus is found.
(Step 7)
Restart you PC. Let it
boots into Normal mode.
(Step 8)
Turn on System Restore.
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